Emergency Stain Removal

We would always recommend seeking the advice of a professional carpet and upholstery cleaner but you can try to deal with the stain by following the guide.

Please use the following guide to insure that any stains to your carpets and upholstery are removed as efficiently as possible to avoid permanent damage. Remember, the faster you treat a stain, the less likely it is to be permanent!

Please note: Always test first on an unobtrusive area for colour change or run

Step 1 Synthetic Carpet Fibres
Use a spoon or dull knife to remove solid materials.

For large stains, work from the outside of stain to the centre to prevent spreading.

Blot up liquid spills with a white towel or paper towel.

Mix a solution of 1 teaspoon of mild, non-bleaching laundry detergent with 2 cups of water. Stir gently. Or better still, use 3M Upholstery Spotter either foam or trigger.

Apply detergent solution directly to a white cloth. Dampen the fibres in the stained area with the cloth. Avoid saturating the fibres.
Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage fibres, texture or pile surface.
If necessary, use your fingertips to work the solution to the base of the stain.

Wet the stained fibres with clear, lukewarm water to rinse.

Cover the spot with an absorbent white towel and apply pressure to blot.

Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.
If the stain is gone, place white paper towels over the spot, and weight towels down with a heavy, colour-fast object, such as a weighted plastic wastebasket.

Change paper towels until the fabric dries.

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